Investor Protection
Unanimously agreed, investor protection is one of the key factors in any market aspiring to attract funds from abroad and one of the corporate governance standards and therefore a measurement for ease of access to financial resources in the capital market. Accordingly, the SEO deems this issue as one of its main priorities, and in so doing; it has prepared a platform for investors to make their voices heard. The SEO has dedicated a webpage
(https://shekayat.seo.ir/UserPanel.aspx) to file complaints against any market misconduct. The procedure to file a complaint is as follow:
1. Opening a file:
https://shekayat.seo.ir/Shekayat.aspx2. Modifying a complaint:
https://shekayat.seo.ir/Shekayat_Modify.aspx only available for complaint files proposed by experts,
3. Tracing complaint files:
https://shekayat.seo.ir/Forms/TraceShekayat.aspx based on the code of the complaint file and customers’ identity number, files can be traced,
4. Revoking complaints:
https://shekayat.seo.ir/Forms/CancelShekayat.aspx based on the code of the complaint file and customers’ identity number, you may revoke your file.